In the world of hospitality, occupancy is of huge importance and if your hotel or motel consistently suffers from low occupancy, it's time to make a few changes. Simply lowering your rates is not the best strategy because that can seriously impact your bottom line. The best way to improve your occupancy rates would be to evaluate your hotel and decide what changes will lure guests to your special place.
Take a look at the comments left by guests and the online comments. If people tend to mention that their guest rooms weren't very clean or the place looks shabby and needs an update, this can really turn away potential clients. Your motel or hotel needs to look as pristine as possible and guest rooms need to be sparkling clean, whether guests are paying $50 per night or $500.
When it comes to hospitality, cleanliness is one factor and customer service is another that must be extremely high in quality. People expect the staff to be helpful, friendly and knowledgeable about the area. If your staff lacks enthusiasm or suffers from a lack of people skills, it's time to either retrain employees or hire new staff that will work better with your customers. Great front desk employees are absolutely worth their weight in gold.
Consider changing up your rate structure, as well. All rooms are not created equal and even at a motel, there can be important differences. You can charge less for rooms with one single bed and more for two queens or a king bed. You can charge more for larger rooms or rooms that feature extra amenities or have a great view. You can also alter rates seasonally or during the week.
If your hotel is in great shape and your rates are competitive, the amenities you offer can make all the difference to potential guests. For instance, if you serve breakfast and the comparable hotel down the street doesn't, this can attract clients. Other amenities that guests really appreciate include in-room refrigerators and coffee makers, as well as premium television service such as DirecTV. You might think satellite TV is more costly than local cable, but it actually offers more channels for the same or less than a cable provider.
Integra Systems is one company that easily can install and maintain a DirecTV system for your hotel, motel or inn. They also can provide helpful support and instruction for your hotel staff and provide any repair services that are needed. The DirecTV system is easy for guests to use and they will enjoy as many as 128 channels, including premium channels such as HBO, as well as sports channels, local channels, news channels and many of the channels are available in high definition.
Take a look at the comments left by guests and the online comments. If people tend to mention that their guest rooms weren't very clean or the place looks shabby and needs an update, this can really turn away potential clients. Your motel or hotel needs to look as pristine as possible and guest rooms need to be sparkling clean, whether guests are paying $50 per night or $500.
When it comes to hospitality, cleanliness is one factor and customer service is another that must be extremely high in quality. People expect the staff to be helpful, friendly and knowledgeable about the area. If your staff lacks enthusiasm or suffers from a lack of people skills, it's time to either retrain employees or hire new staff that will work better with your customers. Great front desk employees are absolutely worth their weight in gold.
Consider changing up your rate structure, as well. All rooms are not created equal and even at a motel, there can be important differences. You can charge less for rooms with one single bed and more for two queens or a king bed. You can charge more for larger rooms or rooms that feature extra amenities or have a great view. You can also alter rates seasonally or during the week.
If your hotel is in great shape and your rates are competitive, the amenities you offer can make all the difference to potential guests. For instance, if you serve breakfast and the comparable hotel down the street doesn't, this can attract clients. Other amenities that guests really appreciate include in-room refrigerators and coffee makers, as well as premium television service such as DirecTV. You might think satellite TV is more costly than local cable, but it actually offers more channels for the same or less than a cable provider.
Integra Systems is one company that easily can install and maintain a DirecTV system for your hotel, motel or inn. They also can provide helpful support and instruction for your hotel staff and provide any repair services that are needed. The DirecTV system is easy for guests to use and they will enjoy as many as 128 channels, including premium channels such as HBO, as well as sports channels, local channels, news channels and many of the channels are available in high definition.
About the Author:
Jansen Wilhelmsen loves writing reviews on the commercial DirecTV dealers. To get more information about direcTV for hotels packages or to find about direct TV local offices, please go to the IntegraSystems.com site now.
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